Terms & Conditions

Velmora Holidays

Welcome to Velmora Holidays. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before booking or using our services.

1. About Velmora Holidays

Velmora Holidays is a Kashmir-based travel agency operating from Srinagar, Jammu & Kashmir, specializing in Kashmir tour packages, customized itineraries, and travel-related services.

2. Acceptance of Terms

By accessing this website, contacting us, or booking a tour with Velmora Holidays, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our services.

3. Services Offered

Velmora Holidays provides:

Kashmir tour packages (Basic & Premium)

Customized travel itineraries

Hotel and houseboat arrangements

Local transportation

Sightseeing services

All services are subject to availability and local conditions.

4. Pricing & Payments

All prices displayed on the website are indicative and in INR (₹) unless stated otherwise.

Prices may vary based on season, availability, hotel category, and customization.

Final pricing will be confirmed at the time of booking.

Velmora Holidays reserves the right to change prices without prior notice.

5. Booking & Confirmation

Bookings are confirmed only after receiving the required advance payment.

Tour details, inclusions, and exclusions will be shared at the time of confirmation.

Any special requests (hotel preference, room type, etc.) are subject to availability.

6. Cancellation & Refund Policy

Cancellation charges depend on the time of cancellation and services booked.

Refunds (if applicable) will be processed after deducting cancellation and service charges.

No refunds for no-shows or unused services.

Refund timelines depend on banks and payment providers.

Detailed cancellation policy will be shared during booking.

7. Travel Documents & Responsibility

Guests are responsible for carrying valid ID proofs and required travel documents.

Velmora Holidays is not responsible for issues arising due to missing or invalid documents.

It is the guest’s responsibility to check weather conditions and travel advisories.

8. Changes in Itinerary

The company reserves the right to modify itineraries due to weather conditions, roadblocks, security reasons, or unforeseen circumstances.

Any additional costs arising from such changes will be borne by the customer.

9. Liability Disclaimer

Velmora Holidays acts as a facilitator for hotels, transport providers, and other vendors.

We are not responsible for delays, accidents, natural calamities, political situations, or events beyond our control

Guests participate in tours at their own risk.

10. Health & Safety

Guests must inform us of any medical conditions before travel.

Velmora Holidays is not responsible for medical emergencies but will assist where possible

Travel insurance is recommended.

11. Website Content & Intellectual Property

All content, images, logos, and text on this website are the property of Velmora Holidays.

Unauthorized use, copying, or reproduction is prohibited.

12. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of Srinagar, Jammu & Kashmir courts.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Velmora Holidays

📍 Srinagar, Jammu & Kashmir

📞 Phone / WhatsApp: [+91 8716000014]

📧 Email: [info@velmoraholidays.com]