Privacy Policy     Velmora Holidays

At Velmora Holidays, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Introduction

This Privacy Policy applies to all visitors, users, and customers of Velmora Holidays, a travel agency based in Srinagar, Jammu & Kashmir, India. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

🔹 Personal Information

Name

Phone number

Email address

Travel dates

Number of travellers

Travel preferences

Any information shared through contact forms, WhatsApp, phone calls, or email

🔹 Non-Personal Information

Browser type

Device information

IP address

Pages visited on our website

Date and time of visits

3. How We Use Your Information

We use the collected information to:

Respond to inquiries and requests

Provide tour quotations and itineraries

Arrange travel services

Communicate booking-related updates

Improve our website and services

Comply with legal obligations

We do not use your data for unsolicited marketing.

4. Sharing of Information

Velmora Holidays does not sell, rent, or trade your personal information.

We may share your information only with:

Hotels, houseboats, and transport providers (only as required to deliver services)

Legal authorities if required by law

Payment or service partners strictly for booking fulfillment (if applicable)

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.

However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies to:

Improve user experience

Analyze website traffic

Understand visitor behaviour

You can choose to disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites (hotels, travel services, maps, etc.).

Velmora Holidays is not responsible for the privacy practices or content of such external websites.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide services

Fulfill legal and operational requirements

Resolve disputes

9. Your Rights

You have the right to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your data (subject to legal obligations)

Requests can be made by contacting us directly.

10. Children’s Privacy

Our services are not intended for children under the age of 18.

We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

Velmora Holidays reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Velmora Holidays

📍 Srinagar, Jammu & Kashmir, India

📞 Phone / WhatsApp: [+91 8716000014]

📧 Email: [info@velmoraholidays.com]